Firstsource Hiring Customer Service Advisors – Hyderabad
Company: Firstsource
Job Role: Customer Service Advisor / Customer Service Associate – Chat Support
Location: Hyderabad, Telangana
Experience: 0–1 Year / Freshers
Qualification: Bachelor’s Degree
Salary: Not Disclosed
Work Mode: On-site
Shift: 24/7 Rotational Shifts
Posted: 6 October 2026
Application Deadline: 5 December 2026
Job Description
Firstsource is hiring Customer Service Advisors / Associates for its Hyderabad operations. The role is suitable for fresh graduates interested in customer service and chat support operations.
Eligibility
- Bachelor’s degree required.
- Freshers and candidates with 0–1 year of experience can apply.
- Good written and verbal communication skills are preferred.
- Candidates should be comfortable working in rotational shifts.
- Customer service or chat support experience is an advantage but not mandatory for freshers.
Key Responsibilities
- Handle customer queries through chat/support channels.
- Provide accurate information and resolve customer issues.
- Follow company processes and quality standards.
- Maintain customer service quality and productivity.
How to Apply
Interested candidates can apply through the official Firstsource careers website.
Application Status: Open